job details
location: 13th floor vishwaroop it park, sector 30, behind raghuleela mall,, opp. vashi station vashi, , navi mumbai- ,
employment type: permanent employment (full-time)
work type: on-site
no of openings: 10
created at: 11 september 2025
updated at: 30 september 2025
salary: ��,inr - / monthly
application deadline: not specified
description:
unit sales manager �� retention (renewal)
company: icici lombard general insurance company ltd.
location: 13th floor, vishwaroop it park, sector 30, behind raghuleela mall, opp. vashi station, vashi, navi mumbai ��
job type: full-time (work from office)
vacancies: 50
about the role
icici lombard is looking for enthusiastic and driven unit sales managers �� retention (renewal) for its mumbai contact centre. in this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.
key responsibilities
handle customer calls related to policy renewals and retention.
ensure timely follow-up with existing customers for policy continuation.
deliver high-quality customer service while focusing on renewals.
maintain strong communication in both english and hindi.
address customer queries effectively and resolve issues promptly.
achieve renewal targets and ensure customer satisfaction.
participate in mock calls and demonstrate product understanding.
qualifications & skills required
education: graduate (full-time/part-time).
experience: 0-2+ years (freshers welcome).
strong verbal communication in english & hindi.
clear thought process and understanding of call centre operations.
knowledge of customer service & sales skills.
ability to explain: why icici lombard, what is customer service, and what qualities are needed for customer care executives.
work environment
working days: 5 days a week.
week off: 2 days (rotational).
shift timings: fixed shift, 9:30 am �� 7:00 pm.
process: voice-only (no transport provided).
salary & benefits
fresher ctc: �� lpa (approx. ��12,500 in-hand/month).
experienced ctc (0��2+ years): up to �� lpa (approx. ��18,000 in-hand/month).
attractive performance-based incentives.
skills:
sales
communication
00
experience: not specified
qualification requirements: graduation (10 + 2 + 3)
about the company
name: icici lombard
address:
area: opp. vashi station vashi,
city: navi mumbai-
pincode:
street: 13th floor vishwaroop it park, sector 30, behind raghuleela mall,
location link: view on map
hiring need: immediate
Experience
0 - 2 Years
No. of Openings
10
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, M.Arch
Role
Unit Sales Manager
Industry Type
Insurance / Claims
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi,