12th Pass Freshers For Ticketing Staff

As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.

**Key Responsibilities:**

- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.

- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.

- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.

- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.

- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.

- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.

**Required Skills and Expectations:**

You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata