Ticketing Counter Staff (Fresher)

We are looking for enthusiastic Ticketing Counter Staff in Kolkata. This full-time position is ideal for fresh graduates who enjoy helping people and providing great customer service.

Key Responsibilities:

1. **Customer Assistance**: Greet and assist customers with ticket purchases for various events, ensuring a friendly and welcoming atmosphere.

2. **Ticket Sales**: Process ticket sales efficiently and accurately, managing cash and electronic payment transactions while adhering to company policies.

3. **Information Provision**: Provide detailed information about event schedules, ticket pricing, and seating options, helping customers make informed choices.

4. **Issue Resolution**: Handle customer inquiries and resolve issues or complaints promptly, ensuring customer satisfaction and a positive experience.

5. **Maintain Counter Area**: Keep the ticket counter organized and tidy, ensuring all materials and supplies are well-stocked and accessible.

Required Skills and Expectations:

Candidates must have excellent communication skills, with the ability to engage and assist customers effectively. A basic understanding of computer systems for ticketing software is essential. Attention to detail is crucial for processing sales accurately. Candidates should be dependable, with a positive attitude and a willingness to learn. Working well under pressure and being part of a team are also important qualities for this role. As this position is office-based, candidates should be willing to work from the office in Kolkata, embracing the fast-paced environment of ticket sales for events.

• Experience

  Fresher

• No. of Openings

  70

• Education

  Graduate

• Role

  Ticketing Counter Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 26 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), ESI, Accommodation, 5 Working Days, One-way Cab

• Face Interview Location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020