We are looking for dedicated Ticket Checking Staff in Gwalior, India. This entry-level position is ideal for candidates who have completed their 12th grade and are eager to start a career in customer service and operations.
Key Responsibilities:
1. **Ticket Validation**: Ensure that all tickets are valid and meet the required standards before allowing entry to passengers. This involves checking for authenticity and date accuracy.
2. **Customer Assistance**: Provide friendly support to customers. Address any questions they may have regarding ticketing, schedules, and entry procedures to enhance their experience.
3. **Reporting Issues**: Identify and report any discrepancies or issues, such as counterfeit tickets or customer concerns, to the management swiftly to ensure smooth operations.
4. **Maintaining Cleanliness**: Keep the ticket checking areas clean and organized. A tidy environment promotes a positive experience for customers.
5. **Team Collaboration**: Work closely with fellow staff members to ensure efficient ticket checking processes and support each other during busy periods.
Required Skills and Expectations:
Candidates should have good communication skills to effectively interact with customers and team members. A focus on attention to detail is essential to accurately validate tickets. The ability to remain calm under pressure is important, especially during peak times. A positive attitude and willingness to learn will contribute to success in this role. Flexibility in working hours, including weekends and holidays, may be needed.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ticket Checking Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab