giving & answering phones to prospective clients to explain the product and services offered by the company.
• contacting existing customers as well as prospective customers using scripts.
• obtaining customer information and other relevant data.
• asking questions to the customer and understanding their specifications.
• resolving queries and issues related to the products and services.
• making recordings of all the sales phone calls and sales deals.
• taking and processing product orders in a professional manner.
• maintaining the database of customers on a regular basis.
• suggesting solutions based on customers’ needs and requirements.
requirements
• any graduate or last semester waiting graduate can apply
• interested in telecaller, telesales, or a similar role in the sales department.
• professional certification in sales and marketing will be an advantage.
• exceptional oral and written communication skills.
• ability to work in a team or individually as and when required.
• ability to manage and handle multiple tasks& high pressure.
• good time management abilities.
• strong decision-making skills.
• ability to tolerate stress and pressure.