Telesales Executive

Troika Tech Services Pvt. Ltd

we are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets.

the telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

*telesales executive responsibilities:*

• calling existing and potential customers to persuade them to purchase company products and services.

• accurately recording details of customers’ purchase orders.

• processing all customer purchases accordingly.

• generating promising leads for the outside sales team to pursue.

• managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• developing and sustaining solid relationships with customers to encourage repeat business.

• using sales scripts proffered by the company to drive sales and respond to customer rejections.

• developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

*telesales executive requirements:*

• high school diploma or ged.

• bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

• certified sales professional (csp) accreditation is advantageous.

• proven experience working as a telesales executive.

• proficiency in all microsoft office applications.

• the ability to follow scripts.

• strong negotiation and consultative sales skills.

• excellent organizational and problem-solving skills.

• effective communication skills.

• exceptional customer service skills.

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  B.A, BAMS, B.B.A, B.Com, BDS, Diploma, Higher Secondary, Any Bachelor Degree, Post Graduate Diploma

• Role

  Telesales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office