We are looking for a motivated Telecalling Executive to join our team in Ghaziabad. This role is ideal for recent graduates and those with up to 3 years of experience. The successful candidate will be responsible for engaging with customers over the phone to promote our services and generate leads.
Key Responsibilities:
1. Customer Engagement: Make outbound calls to potential customers, introducing them to our services and answering any queries they may have.
2. Lead Generation: Identify and qualify sales leads through effective communication, ensuring a smooth transition to the sales team.
3. Data Management: Maintain accurate records of calls made, customer interactions, and feedback within our database to keep track of prospects.
4. Follow-ups: Regularly follow up with potential clients who have shown interest, providing them with additional information and encouraging them to make purchases.
5. Team Collaboration: Work closely with the sales and marketing teams to align on strategies and ensure consistent messaging.
The ideal candidate should possess excellent communication skills, a friendly attitude, and the ability to work well in a team environment. A basic understanding of sales and customer service principles is required. Candidates should be organized and self-motivated, with a strong willingness to learn and adapt. Proficiency in English and Hindi is essential for effectively interacting with customers.
Experience
0 - 3 Years
No. of Openings
1
Education
Post Graduate (M.B.A/PGDM : Finance)
Role
Telecalling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
20 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
5 Working Days
Face Interview Location
OFFICE NO 314 DURGA TOWER RDC GHAZIABAD