We are looking for a dedicated Telecalling Executive to join our team in Bangur Avenue, Kolkata. As a vital member of our sales department, you will engage with potential clients over the phone to promote our products and services.
Key responsibilities include:
1. Making Outbound Calls: You will contact leads provided by the company to introduce our services, explain their benefits, and encourage interest.
2. Handling Customer Queries: You are expected to respond to questions from clients and provide accurate information to help them make informed decisions.
3. Updating Customer Information: During calls, you will record and update customer details in our database, ensuring all information is current and accurate.
4. Achieving Sales Targets: You will aim to meet daily and monthly sales targets through effective communication and follow-ups with prospects.
5. Building Relationships: Establishing rapport with clients is essential. You will work on nurturing these relationships for future business opportunities.
Required skills and expectations include:
- Strong Communication Skills: You should have excellent verbal communication abilities to convey information clearly and persuasively.
- Persuasion Skills: You must be able to influence potential customers and encourage them to consider our offerings.
- Basic Computer Proficiency: Familiarity with computers and basic software applications is necessary for maintaining records.
- Positive Attitude: A friendly and professional demeanor is crucial for building trust with clients.
- Team Collaboration: You should be willing to work closely with team members to achieve shared goals.