Manage large amounts of inbound and outbound calls promptly.
€¢ Follow communication €œscripts€ when handling different topics.
€¢ Identify customers€™ needs, clarify information, research every issue, and provide solutions and/or
alternatives.
€¢ Familiarity with CRM systems and practices has to be learned and implied.
€¢ Seize opportunities to upsell products when they arise. (Tele-Sales)
€¢ Build sustainable relationships and engage customers by going the extra mile.
€¢ Build sustainable relationships with the Sales team also to meet up the KRAs.
€¢ Keep records of all conversations in our call center database in a comprehensible way.
€¢ Frequently attend educational seminars to improve knowledge and p
Experience
0 - 2 Years
No. of Openings
5
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc)
Role
Telecaller Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office