Stemcyte India Therapeutics Pvt.Ltd.

Ahmedabad, Gujarat

Manage large amounts of inbound and outbound calls promptly. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue, and provide solutions and/oralternatives. Familiarity with CRM systems and practices has to be learned and implied. Seize opportunities to upsell products when they arise. (Tele-Sales) Build sustainable relationships and engage customers by going the extra mile. Build sustainable relationships with the Sales team also to meet up the KRAs. Keep records of all conversations in our call center database in a comprehensible way. Frequently attend educational seminars to improve knowledge and p

Manage large amounts of inbound and outbound calls promptly. Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue, and provide solutions and/oralternatives. Familiarity with CRM systems and practices has to be learned and implied. Seize opportunities to upsell products when they arise. (Tele-Sales) Build sustainable relationships and engage customers by going the extra mile. Build sustainable relationships with the Sales team also to meet up the KRAs. Keep records of all conversations in our call center database in a comprehensible way. Frequently attend educational seminars to improve knowledgeMeet Personal/team qualitative and quantitative targets.