Telecaller

Winwin Consulting

Tele Caller

We are looking for an enthusiastic Telesales Representative to contribute in generating loan and real estate leads for our company.

You will be responsible for sourcing loan leads and closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills.

They must be comfortable presenting loan services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Roles & Responsibilities

Contact potential or existing customers to inform them about loan and real estate products or service using scripts

Answer questions about products of the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Handle grievances to preserve the companys reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Requirements

1+ year of work experience as telesales representative in loan and or real estate sector or as other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Basic knowledge of  computer (especially Excel) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Basic knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Graduation is must in any stream

Experience : 1 - 7 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Telesales Representative

Industry Type : Banking / Financial Services / Stock Broking

Gender : Female

Job Country : India