Female Telecaller/Telesales/Telemarketing Executive - Mumbai Hiring

Smartway Entertainment

looking for a smart, educated and hard-working girl for the tele caller position. should be computer

proficient and have knowledge of microsoft office and internet.

• working days: candidate should be comfortable with 6 days working

• notice period: immediate. (candidates near goregaon west will be given preference)

• job type: full-time

• job location: goregaon west (work from office)

job requirement

• experience: 0-2 of tele calling

• gender: female

• age: below 30 yrs.

• min qualification- 10th/12th/graduate

• languages: english, hindi, marathi

salary and benefits

• fixed salary

• opportunities to learn and grow with the company

role overview:

smartway entertainment is a production house and an e-commerce service provider. the job is to reach

out to various customers over phone, explain them the services, features and deliver value to the

customers.

key responsibilities

• responsible for making outbound calls and regular follow up on leads assigned.

• prepare daily and monthly excel report

• build a strong relationship / trust with customers by understanding the customer requirements

and suggesting the right service to the customers.

• selling subscription packages over the phone and achieve the targeted sales numbers & value,

set quality parameters

• explaining the service features in detail.

• understand the customer requirements, encourage them to buy the service subscription

packages.

• address all the issues / grievances of customers and provide the right customer experience.

• capture the insights from customer interactions and share it with the internal team.

• strictly adhere to the process requirements.

skill and competencies required:

functional

• business knowledge

• service knowledge

• customer orientation

• language skills english, hindi, marathi language

• telemarketing / selling skills

• basic computer skills ms excel, word

behavioral

• values integrity / honesty / respect

• communication oral & written skills / listening

• executive presence

• bus

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  B.A, B.Arch, B.B.A, B.C.A, B.Com, Higher Secondary, MBBS, Any Bachelor Degree, Professional Degree

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office