BPO Telecaller

? Handle inbound/outbound calling for customer service.

? Identify and assess customers’ needs to achieve satisfaction.

? Build sustainable relationships and trust with customer accounts through open and interactive

? communication.

? Provide accurate, valid, and complete information by using the right methods/tools.

? Handle customer complaints, provide appropriate solutions and alternatives within the time

limits

? Conduct follow-ups to ensure complete resolution of issues.

? Keep records of customer interactions, and process customer accounts.

? Follow communication procedures, guidelines, and policies.

? Take the extra mile to engage customers

preferred candidate;

1. Must have a laptop

2. Must know English,hindi+tamil, Telugu, Kannada

3. Must be in Bangalore or ready to relocate

4. Must have good communication

Note;

• Experience

  0 - 5 Years

• No. of Openings

  50

• Education

  Diploma

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office