- make outbound calls to potential leads: telecallers are responsible for making calls to potential customers or clients with the aim of generating interest in the company's products or services.
- follow up on leads: telecallers need to follow up on leads that have been contacted previously to nurture the relationship and convert them into customers.
- provide information about products or services: telecallers should be able to effectively communicate information about the company's products or services to potential customers.
- maintain a call log: it is essential for telecallers to maintain a detailed log of calls made, outcomes, and follow-up actions to track progress and make data-driven decisions.
- handle customer queries: telecallers should be able to address customer queries and provide solutions to their problems or concerns over the phone.
- excellent communication skills: the ideal candidate must have strong verbal communication skills to effectively engage with customers over the phone.
- persuasive skills: telecallers should possess strong persuasive skills to convince potential leads to take the desired action, such as purchasing a product or booking a service.
- ability to work under pressure: the role of a telecaller can be demanding, so the candidate should be able to work efficiently under pressure and meet targets within deadlines.
Experience
0 - 5 Years
No. of Openings
300
Education
12th Pass
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Webel More, Globsyn Building, Tower - 1, 6th Floor, Salt Lake, Sec. - V, Kolkata, Mob. - 7890094451