Core responsibilities
Outbound calls: Make calls to potential and existing customers to promote products, services, or special offers.
Inbound calls: Handle incoming calls from customers to address inquiries and concerns.
Lead generation: Identify and nurture sales leads for follow-up by the sales team.
Information provision: Explain product features, benefits, and pricing to potential customers.
Record keeping: Maintain accurate and detailed records of all calls, customer interactions, and sales activities in a database or CRM system.
Customer support: Resolve customer complaints and provide support in a professional manner.
Target achievement: Meet or exceed daily, weekly, or monthly targets for calls, sales, or customer engagement.
Required skills and qualifications
Communication: Excellent verbal communication, interpersonal, and active listening skills are essential.
Persuasion: Strong persuasive and negotiation skills to influence customer decisions.
Resilience: The ability to handle rejection and work effectively under pressure.
Organization: Good time management and multitasking abilities to handle a high volume of calls.
Computer proficiency: Basic computer skills for data entry and familiarity with CRM software are often required.
Education: A high school diploma is typically the minimum requirement, though a degree in sales or marketing can be beneficial.
Job Types: Full-time, Permanent
Pay: 10, - 20, per month
Work Location: In person
Experience
1 - 2 Years
No. of Openings
2
Education
12th Pass
Role
Telecaller
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
ASHIRWAD APPT, F NO 301, PN035 B, Khare Town, Dharampeth, Nagpur, Maharashtra 440010