core responsibilities
outbound calls: make calls to potential and existing customers to promote products, services, or special offers.
inbound calls: handle incoming calls from customers to address inquiries and concerns.
lead generation: identify and nurture sales leads for follow-up by the sales team.
information provision: explain product features, benefits, and pricing to potential customers.
record keeping: maintain accurate and detailed records of all calls, customer interactions, and sales activities in a database or crm system.
customer support: resolve customer complaints and provide support in a professional manner.
target achievement: meet or exceed daily, weekly, or monthly targets for calls, sales, or customer engagement.
required skills and qualifications
communication: excellent verbal communication, interpersonal, and active listening skills are essential.
persuasion: strong persuasive and negotiation skills to influence customer decisions.
resilience: the ability to handle rejection and work effectively under pressure.
organization: good time management and multitasking abilities to handle a high volume of calls.
computer proficiency: basic computer skills for data entry and familiarity with crm software are often required.
education: a high school diploma is typically the minimum requirement, though a degree in sales or marketing can be beneficial.
job types: full-time, permanent
pay: 10, - 20, per month
work location: in person
Experience
1 - 2 Years
No. of Openings
2
Education
12th Pass
Role
Telecaller
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
ASHIRWAD APPT, F NO 301, PN035 B, Khare Town, Dharampeth, Nagpur, Maharashtra 440010