Internet Vidya - Digital Marketing Solutions

Dharampeth, Nagpur

Core responsibilitiesOutbound calls: Make calls to potential and existing customers to promote products, services, or special offers.Inbound calls: Handle incoming calls from customers to address inquiries and concerns.Lead generation: Identify and nurture sales leads for follow-up by the sales team.Information provision: Explain product features, benefits, and pricing to potential customers.Record keeping: Maintain accurate and detailed records of all calls, customer interactions, and sales activities in a database or CRM system.Customer support: Resolve customer complaints and provide support in a professional manner.Target achievement: Meet or exceed daily, weekly, or monthly targets for calls, sales, or customer engagement.Required skills and qualificationsCommunication: Excellent verbal communication, interpersonal, and active listening skills are essential.Persuasion: Strong persuasive and negotiation skills to influence customer decisions.Resilience: The ability to handle rejection and work effectively under pressure.Organization: Good time management and multitasking abilities to handle a high volume of calls.Computer proficiency: Basic computer skills for data entry and familiarity with CRM software are often required.Education: A high school diploma is typically the minimum requirement, though a degree in sales or marketing can be beneficial.Job Types: Full-time, PermanentPay: 10,000.00 - 20,000.00 per monthWork Location: In person