Job Description: Telecaller
We are looking for enthusiastic individuals with exceptional English communication skills to join our team as English Customer Service Representatives. As a Telecaller, you will engage in conversations with English-speaking business customers and assist them with their energy billing inquiries. This role offers a platform for you to showcase your communication skills and grow your career.
Responsibilities:
- Engage in conversations with English-speaking business customers.
- Assist customers with energy billing inquiries.
- Provide excellent customer service and resolve customer issues effectively. - Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to meet customer service goals.
- Stay updated with product and service information.
Requirements:
- Excellent English communication skills.
- Passion for engaging in conversations and helping customers.
- Ability to effectively communicate and resolve customer issues.
- Basic computer skills and familiarity with CRM systems is a plus.
- Previous customer service experience is preferred but not mandatory.
Compensation and Benefits:
- Salary up to 25,000 INR in hand.
- Conveyance allowance as per company norms.
- Opportunity to work with a dedicated and enthusiastic team. - Professional growth and development opportunities.
- Monday to Friday fixed shift.
- Flexibility to work from 1:00 pm to 10:00 pm, Monday to Friday.
Location:
Plot No 12, 4th Floor
Block C, Pocket A2, Pocket 8, Sector 17 Dwarka Dwarka, New Delhi, Delhi
Landmark: Above Anytime Fitness, next to Axis Bank.
Interview Timings:
- Monday to Friday, 3:00 pm to 7:00 pm.
If you enjoy engaging in conversations and have a good command of English, this is a great opportunity to join our amazing team and further enhance your career.
Experience : 0 - 2 Years
No. of Openings : 15
Education : Higher Secondary, Diploma, Any Bachelor Degree
Role : Telecaller
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : Female
Job Country : India