Insta Utility Services

Dwarka Jamnagar

We are looking for enthusiastic individuals with exceptional English communication skills to join our team as English Customer Service Representatives. As a Telecaller, you will engage in conversations with English-speaking business customers and assist them with their energy billing inquiries. This role offers a platform for you to showcase your communication skills and grow your career.Responsibilities:- Engage in conversations with English-speaking business customers.- Assist customers with energy billing inquiries.- Provide excellent customer service and resolve customer issues effectively. - Maintain accurate records of customer interactions and transactions.- Collaborate with team members to meet customer service goals.- Stay updated with product and service information.Requirements:- Excellent English communication skills.- Passion for engaging in conversations and helping customers.- Ability to effectively communicate and resolve customer issues.- Basic computer skills and familiarity with CRM systems is a plus.- Previous customer service experience is preferred but not mandatory.Compensation and Benefits:- Salary up to 30,000 INR in hand.- Conveyance allowance as per company norms.- Opportunity to work with a dedicated and enthusiastic team. - Professional growth and development opportunities.- Monday to Friday fixed shift.- Flexibility to work from 1:00 pm to 10:00 pm, Monday to Friday.Location:Plot No 12, 4th FloorBlock C, Pocket A2, Pocket 8, Sector 17 Dwarka Dwarka, New Delhi, Delhi 110075Landmark: Above Anytime Fitness, next to Axis Bank.Interview Timings:- Monday to Friday, 3:00 pm to 7:00 pm.If you enjoy engaging in conversations and have a good command of English, this is a great opportunity to join our amazing team and further enhance your career. We look forward to receiving your application

Job Description: TelecallerWe are looking for enthusiastic individuals with exceptional English communication skills to join our team as English Customer Service Representatives. As a Telecaller, you will engage in conversations with English-speaking business customers and assist them with their energy billing inquiries. This role offers a platform for you to showcase your communication skills and grow your career.Responsibilities:- Engage in conversations with English-speaking business customers.- Assist customers with energy billing inquiries.- Provide excellent customer service and resolve customer issues effectively. - Maintain accurate records of customer interactions and transactions.- Collaborate with team members to meet customer service goals.- Stay updated with product and service information.Requirements:- Excellent English communication skills.- Passion for engaging in conversations and helping customers.- Ability to effectively communicate and resolve customer issues.- Basic computer skills and familiarity with CRM systems is a plus.- Previous customer service experience is preferred but not mandatory.Compensation and Benefits:- Salary up to 25,000 INR in hand.- Conveyance allowance as per company norms.- Opportunity to work with a dedicated and enthusiastic team. - Professional growth and development opportunities.- Monday to Friday fixed shift.- Flexibility to work from 1:00 pm to 10:00 pm, Monday to Friday.Location:Plot No 12, 4th FloorBlock C, Pocket A2, Pocket 8, Sector 17 Dwarka Dwarka, New Delhi, Delhi 110075Landmark: Above Anytime Fitness, next to Axis Bank.Interview Timings:- Monday to Friday, 3:00 pm to 7:00 pm.If you enjoy engaging in conversations and have a good command of English, this is a great opportunity to join our amazing team and further enhance your career.