Finfortune Financial Services Private Limited

Vadapalani, Chennai

Recruitment/Selection of new employees. Grievance handling, counselling of existing employees. Sessions Planning for Training Development of personnel (Training Calendar, Training record, etc.) Monitor, measure and report on HR issues. Built an effective communication with employees, employees engagement, HR activities. Registrations, Renewals, Amendments, Certificates and other legal compliances. Legal records maintaining/monitoring. Cultural activities, other programs planning implementation. Monitoring employee performance assist in Performance Management System. KRA Appraisal working of on-roll contractual employees. Security staff work monitoring, reporting to management. Educational Qualification: MBA (HR) Graduate with any stream Experience- Minimum 0-2 Years Experience In Core HR CTC- 1.5LPA- 3 LPA Joining Date- Immediate joiners

JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP OFFICER : => This is permanent job on roles of Fin fortune financial services Pvt Ltd with fixed salary + highincentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work from Home).Job Designation: Customer relationship Officer (CRO)Job Locations: Vadapalani ChennaiExperience: 0 3 yearsKey Role & responsibilities:=> Day shift. Shift timing 9.30-6.30=>This position is primarily responsible for receiving / attending the inbound calls from existingcustomers to resolve their complaints & queries and give them the service against the bankingproducts and services.=> Developing and maintaining banking relationships with a select group of Individual customers byproviding them exceptional individualized customer service, thereby achieving targeted growth andservice norms.Job Description:to attend the inbound calls of customers in Retail Liabilities and process the queries & requests tocustomer's satisfaction.to identify and convert the opportunities for cross selling (banking product) on customer's call.

JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP OFFICER : => This is permanent job on roles of Fin fortune financial services Pvt Ltd with fixed salary + highincentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work from Home).Job Designation: Customer relationship Officer (CRO)Job Locations: Vadapalani ChennaiExperience: 0 3 yearsKey Role & responsibilities:=> Day shift. Shift timing 9.30-6.30=>This position is primarily responsible for receiving / attending the inbound calls from existingcustomers to resolve their complaints & queries and give them the service against the bankingproducts and services.=> Developing and maintaining banking relationships with a select group of Individual customers byproviding them exceptional individualized customer service, thereby achieving targeted growth andservice norms.Job Description:to attend the inbound calls of customers in Retail Liabilities and process the queries & requests tocustomer's satisfaction.to identify and convert the opportunities for cross selling (banking product) on customer's call.

=> This is permanent job on roles of the Finfortune financial services Pvt Ltd with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). Job Designation: Customer relationship Officer (CRO) Job Locations: Chennai Experience: 0 3 years Key Role & responsibilities: => Day shift . shift timing 9.30-6.30 =>This position is primarily responsible for receiving / attending the inbound calls from existing customers to resolve their complaints & queries and give them the service against the banking products and services. => Developing and maintaining banking relationships with a select group of Individual customers by providing them exceptional individualized customer service, thereby achieving targeted growth and service norms. Job Description: To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. To identify and convert the opportunities for cross selling (banking product) on customer's call. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. Act on the feedback given by Team Leader on the coaching provided to the team as guidelines for improving performance. Candidate Desire Profile: Must be Good Communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 4 Week Offs in a month with 8 hours with day shifts. Freshers with communication skills also can apply. Age should be 20-35 years only Female can apply. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.1.50 to 3.25 Lac per annum plus performance based high Incentives. Education Qualification: Minimum Graduate with any stream How To Apply: => Interested candidates need to apply on same or Send / forward CV's/Resumes at hr@finfortune.com