Recovery Agent (Tele-caller)
Responsibilities
€¢ Contact debtors via phone to discuss overdue payments.
€¢ Negotiate repayment plans and terms to facilitate debt recovery.
€¢ Maintain accurate records of all communications and agreements.
€¢ Follow up on payment commitments and update the status of outstanding debts.
€¢ Ensure compliance with legal regulations and company policies.
€¢ Provide customers with information and support to help them resolve their debts.
€¢ Collaborate with other departments to address disputes and discrepancies.
Qualifications
€¢ High school diploma or equivalent; associate degree preferred.
€¢ Proven experience in debt collection or customer service roles.
€¢ Strong negotiation and interpersonal skills.
€¢ Ability to handle difficult conversations professionally.
€¢ Familiarity with debt collection laws and regulations.
Experience
1 - 5 Years
No. of Openings
40
Education
12th Pass
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
NRCS Tower 17/4(7C), B Block 4th Floor, Kodambakkam High Road, Nungambakkam , Chennai - 600034.