AMS Comtel Bpms Pvt Ltd

Nungambakkam, Chennai

Recovery Agent (Tele-caller)Responsibilities Contact debtors via phone to discuss overdue payments. Negotiate repayment plans and terms to facilitate debt recovery. Maintain accurate records of all communications and agreements. Follow up on payment commitments and update the status of outstanding debts. Ensure compliance with legal regulations and company policies. Provide customers with information and support to help them resolve their debts. Collaborate with other departments to address disputes and discrepancies.Qualifications High school diploma or equivalent; associate degree preferred. Proven experience in debt collection or customer service roles. Strong negotiation and interpersonal skills. Ability to handle difficult conversations professionally. Familiarity with debt collection laws and regulations.