We are looking for an enthusiastic Telecaller/Telesales representative especially lead conversion skills. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. The goal is to help the company grow by bringing in customers and developing business.
Responsibilities:
Strong Lead conversion Skills to close sales
Contact potential or existing customers to inform them about our business.
Client Handling Customer Interaction Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Handle grievances to preserve the company s reputation
Keep records of calls and sales and note useful information
Desired Candidate Profile
Requirements:
Excellent knowledge of English
Excellent communication and interpersonal skills
Excellent Convincing skills, Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Qualifications
Any Degree or above
Preferred MBA/PGDIM - Marketing