Outbound Calls: Contact potential/existing customers to promote products, services, or schedule appointments.
Inbound Calls: Handle incoming calls, addressing customer inquiries, complaints, and service issues.
Sales & Lead Generation: Pitch products/services to persuade customers and convert leads into sales.
Data Management: Update and maintain accurate customer records, call logs, and information in CRM software.
Follow-ups: Maintain consistent follow-ups with leads to ensure conversion or customer satisfaction.