• Answering phones and explaining the product and services offered by the company.
• Resolve customer queries and issues related to the products and services.
• Taking and processing product orders in a professional manner.
• Ask questions to the customer and understanding their specifications.
• Maintaining the database of the customers on a regular basis.
• Attain maximum number of calls every day to present leads.
• Develop business through cold calls to new and current leads.
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Gather feedback from customers or prospects and share with reporting manager.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.