Bravura Packers Pvt. Ltd.

Ramchandpura, Jaipur

Develop and maintain strong relationships with existing customers.Proactively connect with existing clients to understand their needs and ensure repeat orders.Serve as the primary point of contact (PPOC) for customer inquiries, requirements, and feedback.Collaborate with internal teams to ensure customer satisfaction and address any challenge promptly.Prepare regular reports on customer feedback and service issues.Assist in development and implementation of customer retention strategies.Conduct customer satisfaction surveys and analyze the data to inform management for improvement.

BDE1. Sales and Negotiation Skills: Strong sales and negotiation skills with a proven ability to close deals and achieve sales targets. Experience in consultative selling and relationship management is beneficial.2. Account handling: Handling the existing clients for new orders, existing requirements and referral business.3. Strategic Thinking: Ability to think strategically and identify business opportunities that align with the company's goals and objectives. Strong analytical and problem-solving skills to evaluate potential opportunities.4. Communication and Interpersonal Skills: Excellent verbal and written communication skills. Ability to build rapport and maintain relationships with clients, partners, and internal stakeholders. Effective presentation skills to pitch ideas and proposals.5. Market Knowledge: Deep understanding of market dynamics, industry trends, and customer needs. Familiarity with competitive landscape and the ability to differentiate the company's offerings.6. Self-Motivated: Proactive and results-oriented with the ability to work independently and drive initiatives forward. Strong time management and organizational skills to prioritize tasks and meet deadlines.7. Adaptability: Ability to thrive in a fast-paced and changing environment. Willingness to travel as/if required for client meetings, conferences, and industry events.Education and Experience: Bachelor's degree in business administration, marketing, or a related field (MBA preferred). Proven track record in business development, sales, or a similar role. Experience in B2B sales and/or relevant industry experience is highly desirable.

Answering phones and explaining the product and services offered by the company. Resolve customer queries and issues related to the products and services. Taking and processing product orders in a professional manner. Ask questions to the customer and understanding their specifications. Maintaining the database of the customers on a regular basis. Attain maximum number of calls every day to present leads. Develop business through cold calls to new and current leads. Setting up meetings with potential clients and listening to their wishes and concerns. Gather feedback from customers or prospects and share with reporting manager. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data.