- responsibilities:
1. conducting phone calls to potential clients to provide information about products or services: as a tele counselor, you will be responsible for reaching out to potential clients over the phone to educate them about the company's offerings.
2. following up with leads and scheduling appointments: you will be required to follow up with leads generated through phone calls and emails, and book appointments for further discussions.
3. handling customer inquiries and providing excellent customer service: responding to customer queries and ensuring a high level of customer satisfaction is a key aspect of this role.
4. maintaining accurate records of interactions with clients: keeping detailed records of client interactions, appointments, and follow-ups is essential for effective communication and relationship management.
5. collaborating with the sales team to ensure seamless customer experience: working closely with the sales team to provide support and information to potential clients throughout the sales process.
- required skills and expectations:
1. excellent communication skills: strong verbal communication skills are necessary to effectively communicate with clients over the phone.
2. ability to multitask and prioritize: handling multiple calls and inquiries simultaneously while prioritizing tasks is crucial for success in this role.
3. customer-oriented mindset: a focus on providing exceptional customer service and building strong relationships with clients is essential.
4. attention to detail: maintaining accurate records and ensuring all client information is up-to-date requires a high level of attention to detail.
5. basic computer skills: proficiency in using basic computer software and tools for data entry and communication.
Experience
1 - 2 Years
No. of Openings
1
Education
Graduate (B.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)
Role
Tele Sales Executive
Industry Type
Recruitment Consulting / Staffing Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery