Hiring Fresher - Telesales Representative - Mumbai

As a Tele Representative, you will play a vital role in interacting with customers over the phone. This position is suited for individuals who are eager to learn and grow in a supportive environment.

Key Responsibilities:

- Customer Interaction: Engage with customers through calls, addressing their inquiries and providing information about products or services.

- Data Entry: Accurately input customer information and call details into the system to ensure proper record-keeping and follow-up.

- Problem Resolution: Assist customers in resolving issues by understanding their concerns and offering appropriate solutions or escalating them when necessary.

- Promote Products: Inform customers about new products, services, and promotions to encourage sales and improve customer engagement.

- Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback regarding their experiences.

Required Skills and Expectations:

- Communication Skills: You must have clear and friendly speech to effectively engage with customers and convey information accurately.

- Listening Skills: Being able to listen attentively to customer concerns is essential for understanding their needs and providing effective support.

- Basic Computer Skills: Familiarity with computer applications and basic data entry is important for managing customer information.

- Team Player: You should be able to work well within a team and collaborate with colleagues to achieve common goals.

- Positive Attitude: A cheerful demeanor and a willingness to help customers will create a pleasant atmosphere for callers.

This role calls for a female candidate enthusiastic about entering the workforce and committed to delivering excellent customer service.

• Experience

  0 - 6 Years

• No. of Openings

  15

• Education

  10th Pass

• Role

  Tele Representative

• Industry Type

  Banking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  1/4 SANJEEVANI SOLUTION DADAR EAST