Walk-in Opening For Tele Calling Executive

Career Scope

roles and responsibilities

telecalling responsibilities:

outbound and inbound calls:

handle customer inquiries, complaints, and feedback professionally over the phone.

make outbound calls to generate leads, follow up on inquiries, and support sales or marketing campaigns.

customer relationship management:

build and maintain good relationships with customers and clients by providing accurate information and addressing their concerns.

promotions and follow-ups:

inform customers about products, services, offers, and updates.

schedule meetings, demonstrations, or follow-ups with clients as required.

lead generation and conversion:

identify potential leads, qualify prospects, and convert them into sales opportunities or appointments.

back office responsibilities:

data management:

maintain accurate records of customer interactions, leads, and transactions in the system.

handle data entry tasks and ensure information accuracy and confidentiality.

administrative support:

provide assistance with document preparation, filing, and report generation.

coordinate with other departments to ensure smooth workflow and resolve issues.

process improvement:

monitor processes and suggest improvements to enhance efficiency and productivity.

email and communication management:

handle routine email correspondence and escalate issues to relevant departments when necessary.

skills required:

communication skills:

strong verbal and written communication in [specify languages, ., english, hindi, local language].

polite and professional telephone etiquette.

technical skills:

proficiency in ms office suite (excel, word, powerpoint).

familiarity with crm or data management software is a plus.

organizational skills:

ability to multitask and prioritize tasks efficiently.

strong attention to detail and problem-solving skills.

customer handling:

ability to handle pressure and meet targets.

positive attitude and excellent interpersonal skills.

eligibility criteria:

minimum educational qu

• Experience

  1 - 2 Years

• No. of Openings

  50

• Education

  Higher Secondary

• Role

  Tele Calling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  siliguri , sevoke road