Key Responsibilities:
Outbound Calls:
Initiate outbound calls to potential or existing customers.
Present and promote products or services to customers.
Answer customer queries and provide information on product features, benefits, and pricing.
Lead Generation:
Identify and qualify leads through telephonic conversations.
Maintain a list of potential clients and follow up on leads generated through other channels.
Customer Relationship Management:
Build and maintain strong customer relationships to ensure customer satisfaction.
Handle objections and resolve issues in a professional manner.
Sales and Targets:
Achieve or exceed sales targets and performance metrics set by the company.
Update and maintain accurate records of customer interactions and transactions.
Reporting and Documentation:
Record call outcomes and update customer information in the CRM system.
Prepare reports on call activity, sales, and customer feedback as required.
Compliance and Quality:
Adhere to company policies, procedures, and regulatory requirements.
Maintain a high standard of quality in all customer interactions.
Experience
0 - 2 Years
No. of Openings
5
Education
Graduate (B.A, B.B.A, B.C.A, B.Com)
Role
Tele Calling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Ludhiana