Parvath Infosource Pvt Ltd

Ernakulam, Kerala

We are looking for a dedicated and motivated Tele Caller to join our team. The ideal candidate should be energetic and possess good communication skills to effectively reach out to our clients.**Key Responsibilities:**- **Making Outbound Calls:** You will contact potential and existing clients to discuss products and services, ensuring that you represent the company professionally and courteously.- **Customer Engagement:** Building rapport with customers is essential. Youll listen to their needs and provide them with information regarding our offerings.- **Data Entry and Maintenance:** After each call, you will update customer records in our database. Accurate data entry is important for tracking interactions and follow-ups.- **Following Up on Leads:** You will be responsible for reaching out to leads generated by marketing efforts to convert them into potential sales.- **Providing Feedback:** Sharing insights and feedback from customer conversations with the team will help improve our products and services.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal communication skills to engage with clients effectively and clearly convey information.- **Listening Skills:** A strong ability to listen will help you understand customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for data entry and using phone systems is essential for the role.- **Positive Attitude:** A cheerful and positive demeanor can significantly enhance customer interactions and contribute to a productive work environment.This role is ideal for someone looking to start their career in customer service and telemarketing.

You are a Front line campaigner to raise Funds for International NGOs.travelling to different satellites cities for activities. To develop and implement dynamic and effective donors plan in the region. Acquiring new donors. Building relationships with existing donors. Researching and contacting a potential donor through emails, phone contacts, letters etc. Creating innovative ways and looking for Funding opportunities. Producing fundraising plans for each assigned project and writing proposals/applications to Potential donors and reports to sponsors during and after the implementation of the projects. Not only responsible for raising the funds necessary for operating our educational programs but Also responsible for raising awareness of who we are and what we do. Business development which is the primary task for a fundraiser. The executive will approach and Acquire donors as per the given guidelines to raise funds as well as maximize previous support made for the cause. In addition he/she will provide relevant information concerning the value of giving, and the use of the gift/ donation in an honest and effective manner to help promote a culture of giving. Advising and reporting to the team leader in a timely manner on fundraising performance and Identifying areas of risk and opportunities. Excellent team player with the ability to work in a collaborative and consultative manner Innovative, Aggressive & Persistent.Skills Required Passionate about working for a cause. Exceptional communication and relationship-building skills Ability to lead and motivate colleagues and volunteers Strong attention to detail A passion for research Adept at managing tasks, planning events, and balancing priorities Motivate, inspire and lead the team to achieve results. Confident with a positive attitude. Creative and adaptable. Be able to think, communicate and present information effectivelyRequired Experience and Qualifications Bachelor

The Tele fundraisers are the ambassadors of various Non-Government Organisations, focusing particularly on raising awareness and funding from existing one-off and regular donors, developing a stronger commitment towards conservation, and upgrading, reactivating or converting them into regular donors.Major Duties and Responsibilities: Create public awareness to support Non-Government Organisation efforts Call donors to upgrade their regular gifts reactivate lapsed regular gifts or convert donors or petition signatories. Be well-versed in representing Non-Government Organisation goals and objectives for awareness and education to the prospective donors Attend regular training and discussions for improvement Maintain good relationships with supporters and a high level of donor careSkills Required Great interpersonal skills.Exceptional oral and written communication skills. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills.Exceptional attention to detail. Hard-working individual. Good time management abilities. Strong decision-making skills. Ability to tolerate stress and pressure.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level

Roles and ResponsibilitiesFemales OnlyDevelop and update job descriptions and job specificationsPrepare Recruitment materials and post jobs to appropriate job board and social sitesSource and Recruit candidatesScreen candidates resumes and job applicationAct as a point of contact and build influential candidate relationships during the selection processShould be able to get a pool of candidates, do telephonic screening and schedule the interview and follow-upSkills RequiredExcellent Communication and interpersonal skills.Strong decision -making skillsProven work experience as an HR Recruiter or similar role

We are looking for Business Development Executive to initiate and nurture steady, mutually beneficial relationships with our clientsCandidates with excellent interpersonal skill and communication skill can applyRoles and ResponsibilitiesMaintain good relationship with CustomersCreating innovative ways and looking for fundraisingMust be an excellent team player and have the ability to work in collaborative mannerSkills RequiredFemaleFamiliar with events and marketingCan work with teamMinimum 1 year experienceWant to learn public speaking