Merc Flames Technologies

Korattur, Chennai

We are looking for a dedicated Tele Caller to join our team in Villivakkam. The ideal candidate should have a positive attitude and a strong willingness to learn. No previous experience is required, making this a great opportunity for freshers.**Key Responsibilities:**- **Making Calls:** Engage with potential customers by making outbound calls to promote our products or services.- **Customer Interaction:** Listen to customer needs and provide information about offerings, ensuring a pleasant experience.- **Record Keeping:** Maintain accurate records of calls, including customer details and feedback, to help improve our services.- **Follow Up:** Contact leads and previous customers for follow-ups, helping to encourage sales and gather insights.- **Feedback Collection:** Gather customer feedback during calls to assist in enhancing overall service quality.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English and/or local languages are essential for effective interactions.- **Listening Skills:** Ability to listen attentively to customers and understand their needs.- **Basic Computer Skills:** Familiarity with using computers and handling databases is important for record-keeping tasks.- **Team Player:** Willingness to work collaboratively within a team to achieve common goals.- **Positive Attitude:** A friendly demeanor and enthusiasm can help create rapport with customers. This role requires a commitment to working full time from the office and is suitable for individuals who are eager to start their career in telemarketing.