Freshers & Experience || Full Time || Telecaller

Key Responsibilities

Outbound/Inbound Calls: Making cold/warm calls to prospective clients and answering incoming customer queries.

Sales & Lead Generation: Pitching products/services to potential customers and converting prospects into sales opportunities.

Customer Interaction: Explaining product features, benefits, and pricing to customers.

Data Maintenance: Recording, updating, and maintaining detailed notes on customer interactions in a CRM system.

Follow-ups: Following up on leads, inquiries, or previous interactions to secure sales.

Target Achievement: Meeting daily, weekly, or monthly performance targets (calls made, leads generated, sales closed).

Required Skills and Qualifications

Communication Skills: Excellent verbal communication and listening skills.

Persuasion: Ability to persuade, influence, and handle objections from tough prospects.

Language Proficiency: Strong command of English and/or local languages.

Technical Knowledge: Familiarity with CRM software and general office software (MS Office/Google Workspace).

Experience: Previous experience as a telecaller, telemarketer, or customer service representative is often preferred.

Education: High school diploma or equivalent (or higher).

Common Performance Metrics

Number of calls per day.

Conversion rate (calls to leads/sales).

Average call duration.

• Experience

  0 - 1 Years

• No. of Openings

  6

• Education

  12th Pass

• Role

  Tele Caller

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  ES Complex, No. 6-2-103/9, Fat̪eh Nagar Main Rd, below Bombay Deying, near Vimal Theatre, Shirdi Sa