Telecaller Role and Responsibility
€¢ Knowing all the details of the product or service offerings.
€¢ Regularly updating and obtaining the lists of individual contact details.
€¢ Meet and exceed sales target set by the organization.
€¢ Stay updated with market trends to better serve customers.
€¢ Identify customer needs and provide solutions through the company€™s products and services
€¢ Build and maintain positive relationships with future prospects.
€¢ Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
€¢ Conducting each function with the utmost respect, regardless of the behavior of the other.
€¢ Keep record of every customer interaction and sales activities.
Tele caller Requirements
€¢ Graduation or equivalent
€¢ Priorly experience working as a telecaller or in a similar role
€¢ Having done a sales-related training program
€¢ Knowledgeable with computers
€¢ Having exposure to cultural norms and diverse viewpoints
€¢ Ability to change the communication style on unusual events
€¢ Excellent interpersonal, research, and record-keeping skills
€¢ Having the capability to receive critics without internalizing them
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.Com)
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office