Walk-in For Tele Caller - Central Railway Station Chennai

Job Title: Tele Collection Executive

Role Overview:

Responsible for contacting customers to collect overdue payments on loans, credit cards, or other financial products, while maintaining professionalism and compliance.

Key Responsibilities:

Call customers to remind and follow up on pending dues

Negotiate repayment plans and settlements as per company policy

Handle delinquent accounts (buckets, NPA cases, etc.)

Update call details and collection status in the system (LMS/CRM)

Track promises to pay (PTP) and ensure timely follow-up

Coordinate with field team/legal team for escalated cases

Maintain daily targets for calls, collections, and recovery rate

Ensure adherence to compliance and call quality standards

Required Skills:

Good communication and negotiation skills

Strong follow-up and convincing ability

Basic computer knowledge (Excel, CRM tools)

Ability to handle pressure and meet targets

Knowledge of collection process and delinquency buckets is an advantage

Qualification:

Any graduate (preferred)

Experience: 0

• Experience

  0 - 5 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Walk-in interview location

  Door Nos. 768 & 769, Flat No. 716B, 7th Floor, Spencer Plaza, Mount Road, Anna Salai, Chennai - 2