Hiring For Telecaller

Job Description: Samvad Executive (Telecommunication Department)

Location: Pune, Maharashtra

Qualification: Graduate, with excellent verbal communication skills in Hindi, English, and Marathi. Basic computer knowledge, including MS Office and data entry management, is required.

Key Responsibilities:

Customer Communication:

- Inform and educate customers about the courses.

- Provide accurate and comprehensive product information, ensuring a positive customer experience.

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Call Management:

- Handle both inbound and outbound customer calls in a timely and professional manner.

- Engage with customers to understand their needs and provide solutions accordingly.

Issue Resolution:

- Address customer queries and resolve any questions or concerns.

- Escalate complex issues to the appropriate department, ensuring quick and effective resolution.

Key Skills Required:

- Strong verbal communication skills in Hindi, English, and Marathi.

- Basic computer literacy in MS Office and data entry management.

- Excellent time management and problem-solving skills.

- Confidence and ability to manage customer relationships effectively.

Job Type: Full-time

• Experience

  1 - 5 Years

• No. of Openings

  4

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Pharma, B.Sc)

• Role

  Tele Caller

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Allen Career Institute Pvt Ltd, Swargate, Pune