Hiring For Telecaller

Allen Career Institute Pvt Ltd

**job description: samvad executive (telecommunication department)**

**location:** pune, maharashtra

**qualification:** graduate, with excellent verbal communication skills in hindi, english, and marathi. basic computer knowledge, including ms office and data entry management, is required.

**key responsibilities:**

**customer communication:**

- inform and educate customers about the courses.

- provide accurate and comprehensive product information, ensuring a positive customer experience.

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**call management:**

- handle both inbound and outbound customer calls in a timely and professional manner.

- engage with customers to understand their needs and provide solutions accordingly.

**issue resolution:**

- address customer queries and resolve any questions or concerns.

- escalate complex issues to the appropriate department, ensuring quick and effective resolution.

**key skills required:**

- strong verbal communication skills in hindi, english, and marathi.

- basic computer literacy in ms office and data entry management.

- excellent time management and problem-solving skills.

- confidence and ability to manage customer relationships effectively.

**job type:** full-time

• Experience

  1 - 5 Years

• No. of Openings

  4

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.Tech, Professional Degree

• Role

  Tele Caller

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Allen Career Institute Pvt Ltd, Swargate, Pune