Customer handling
Preparing tea in the outlet,
- To provide great customer service & ensure complete customer satisfaction
- Greeting Customers
- Taking order from customers
- Suggestive Selling food & beverage products to customer
- Operating cash & card transactions
- Operating other modes of payment
- Sales & Service- Outlet & Online
- Resolving basic customer query & complaints
- Taking customer feedback
- Thanking the customer
- Maintaining food safety & hygiene
B. Operations
- To maintain outlet areas-cleaning & sanitation-shift basis
- To maintain reports & records-shift basis
- Tally of modes of payment with sales-shift basis
- Handling and maintaining stock & inventory- shift basis
- Maintaining other sales requirements
C. Grooming & Personal Hygiene
- Maintaining grooming & personal hygiene standards as per organization standards
- Following & Maintaining uniform standards as per organization standards
QUALIFICATIONS
- Must have a minimum qualification of metric(Class X)
- Below 30 years
- Strong customer service skills
- Capable of lifting heavy material- more than 5Kgs