City Tea Junction Pvt Ltd

Kolkata, West Bengal

Customer handlingPreparing tea in the outlet, To provide great customer service & ensure complete customer satisfaction Greeting Customers Taking order from customers Suggestive Selling food & beverage products to customer Operating cash & card transactions Operating other modes of payment Sales & Service- Outlet & Online Resolving basic customer query & complaints Taking customer feedback Thanking the customer Maintaining food safety & hygieneB. Operations To maintain outlet areas-cleaning & sanitation-shift basis To maintain reports & records-shift basis Tally of modes of payment with sales-shift basis Handling and maintaining stock & inventory- shift basis Maintaining other sales requirementsC. Grooming & Personal Hygiene Maintaining grooming & personal hygiene standards as per organization standards Following & Maintaining uniform standards as per organization standardsQUALIFICATIONS Must have a minimum qualification of metric(Class X) Below 30 years Strong customer service skills Capable of lifting heavy material- more than 5Kgs

Job description:-customer satisfactionProvide great customer service & ensure complete customer satisfactionTaking order from customers and suggestive selling food & beverage (Tea, Bubble Tea, water) products to customerOperating card & cash transaction & other mode of paymentsSales & service - Outlet & onlineResolving customer queries & complainsTaking customer feedbackmaintaining food safety and hygieneTo maintain reports & record - shift basisTally mode of payment with sales - Shift basishandling & maintaining Stock & inventory - shift basis & handling other sales requirementsDress code - Business formalsmaintaining & following personal hygiene, grooming, and Uniform standards as per organisational standardsQualification - AnyLocation - Anywhere in Kolkata. also in Airport (passport compulsory for Airport location)Job Type: Full-time

customer satisfactionProvide great customer service & ensure complete customer satisfactionTaking order from customers and suggestive selling food & beverage products to customerOperating card & cash transaction & other mode of paymentsSales & service - Outlet & onlineResolving customer queries & complainsTaking customer feedbackmaintaining food safety and hygieneTo maintain reports & record - shift basisTally mode of payment with sales - Shift basishandling & maintaining Stock & inventory - shift basis & handling other sales requirementsmaintaining & following personal hygiene, grooming, and Uniform standards as per organisational standardsQualification - AnyLocation - Anywhere in Kolkata