join our team as a team leader in gujarat! as a team leader, you will hire & oversee a group of employees to ensure productivity and efficiency. your key responsibilities include assigning tasks, providing guidance, and resolving conflicts within the team. strong leadership skills are essential to motivate and inspire your team to achieve goals. experience in team building and using team trackers will be beneficial. a 12th pass qualification and 1-3 years of experience in a similar role are required. this full-time position will be based in the office, requiring you to work closely with your team to drive success.
candidate must hire, lead, coach, and motivate a team of collection agents to achieve daily and monthly targets. analyze collection data to identify trends, develop and implement strategies to improve recovery rates, and suggest process improvements. act as the point person for escalated customer issues and disputes, handling them with a focus on resolution and customer satisfaction. prepare and present regular reports on team performance, collection activities, and key metrics to management.
candidate must be join with team of mini. 15 person