Urgent Requirement For Tally Operator

Key Responsibilities:

Coordinate with the Technical Support team for follow-ups on tickets and tracking the status of client query resolutions.

Perform tele-calling to follow up on ticket resolution and confirm client satisfaction for existing or potential clients, as needed.

Maintain and update client records in the system with accuracy and good typing speed.

Assist in preparing reports, documentation, and handling communication via email.

Schedule and coordinate field visits for support or demo purposes when required, and attend field visits on a need basis.

Handle basic queries related to Tally and provide initial assistance where applicable.

Ensure timely and professional communication with clients through phone calls and emails.

Support the Tally Support team in tracking tickets, maintaining status updates, and ensuring timely follow-ups.

Use MS Office tools (Excel, Word, Outlook) effectively for coordination, documentation, and reporting tasks.

Requirements:

Minimum 12 years of experience in a similar coordination or support role.

Good typing speed and accuracy.

Basic knowledge of Tally ERP is preferred.

Strong communication skills in English and local language.

Proficient in MS Office (Excel, Word, Outlook).

Ability to manage multiple tasks and follow-ups efficiently.

Willingness to travel for field visits if required.

Graduate in any discipline (Commerce background preferred).

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Tally Operator

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Megh Malhar Complex Sector 11