Responsibilities:
Professionally and efficiently handle customer calls.
Respond to customer inquiries, resolve issues, and manage complaints.
Maintain records of customer interactions and conduct follow-ups as needed.
Provide accurate information to assist customers in resolving their concerns.
Achieve performance targets and collaborate with other departments to address complex matters.
Job Requirements:
The candidate must meet the minimum qualification and experience criteria.
Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required.
Experience
2 - 5 Years
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Sc)
Role
Study Counsellor
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
SCF 15,FIRST FLOOR,PHASE-5,SECTOR-59,SAS NAGAR MOHALI