JOB KNOWLDEGE
• Must be have a good knowledge with menu
• Be familiar with the operating sales
• Should have knowledge about wines and liquors
• Should be familiar with updates in the property
Efficiency and obedience
• Responsible for efficient work in work areas
• Be obedient with superiors and treat colleagues fairly
• Be polite to guest and have a good manners
• Filling the absence of staff needed
• Should be work under pressure and long time
Hygiene and personal grooming
• Should have good personal grooming
• Responsible for giving hygienic service to guest
• Must and should take daily bath and proper shave
• Be presentable in front of the guest
GENERAL
• Come in duty punctual with proper grooming
• Proper greetings with staffs and guest
• Make sure all the mis en place and mis en secene
• Check all the f&b outlets including floor pantries and floors
• Greet the guest with a smile and present the menu
• Inform the guest about our specialty and make up sells
• Good commutation with guest and make sure provide assistance of all their quires
• Well Co ordination with kitchen staffs
• Must have good menu knowledge
• Good eye contact and body language
• Make sure the proper clearance and closing
• Make sure the proper inventory and breakage
• Well aware of our property
Key Performance Indicators Sr. Steward
JOB KNOWLEDGE
• Must be have a good knowledge with menu
• Be familiar with the operating sales and software like WINHMS
• Should have knowledge about wines and liquors
• Should have good knowledge with updates in the property
Efficiency and obedience
• Responsible for efficient work in all f&b outlets
• Assist and support captains in the operations
• Be obedient with superiors and treat colleagues fairly
• Be polite to guest and have a good manners
• Filling the absence of staff needed
• Should be work under pressure and long time
Hygiene and personal grooming
• Should have good personal grooming
• Responsible for giving hygienic service to guest
• Must and should take daily bath and proper shave
• Be presentable in front of the guest
GENERAL
• Come in duty punctual with proper grooming
• Proper greetings with staffs and guest
• Filling in for absence of staff as needed
• Must have good knowledge about the menu
• Well Co ordination with kitchen staffs and other departments also
• Make sure about proper inventory and breakages
• Assisting captains on their day to day process
• Must have good knowledge about the property
• Good communication skills
• In the absence of captains, act like captains
• Give assistance to the captains for making reports and inventory
• Should have experience in point of sale
• Should familiar with all updates
• In charge for the sections and make sure about costing and daily store indents
• Check all the mis en place and mis en scene as routine