spa therapists perform a variety of services, including massages, facials, waxing, and manicures and pedicures, in a safe and comfortable manner. they also maintain equipment and inventory, keep their workspace clean and stocked, and uphold hygiene standards. spa therapists may also:
greet and consult with guests, providing advice and promoting treatments and products
explain treatment steps and answer questions before, during, and after services
keep client records, including services performed and reminders for future appointments
clean equipment and change sheets between appointments
update inventory when supplies are removed from storage
handle client complaints and report injuries or illnesses to management
recommend additional products and services that may benefit the client
spa therapists should have customer service skills, sensitivity, and understanding. they should also be able to work well with their hands, have excellent verbal communication skills, and be thorough and pay attention to detail. patience and the ability to remain calm in stressful situations are also important.