Spa Receptionist

Aellure Entertainment and Wellness Private Limited

job description

 provide guidance to clients on the procedures at the spa

 answer telephone calls and provide accurate information to clients

 keep the reception area clean and conducive for clients as they wait for their turn to be attended too

 introduce new beauty products to clients and educate them on their uses and benefits

 keep clients updated on currently available promotions and discounts in services offered in the spa

 process payments from clients for services ordered from the spa

 keep register of long and existing clients for them to enjoy benefits given to loyal customers

 give appointments to clients on specific days

 open and close the spa at the appropriate time

 ensure that the front desk is clean and organized for free movement

 assist in getting client feedback on level of services delivered in order to improve on service delivery

 inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments

 assist in developing promotional events, which focus on increasing the clientele of the spa

 manage the visitor register to keep record of people who visit the spa on a daily basis

 receive customer complaints and feedback and direct them to appropriate offices for resolution.

 auditing of stock.

skill

 good human relations.

 excellent phone etiquette.

 excellent multitasking skills to successfully handle several assignments together

 excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Spa Receptionist

• Industry Type

  Media / Entertainment / Broadcasting

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office