Software Specialist

eClinicalWorks Pvt. Ltd.

Designation: Software Specialist

Location: Ahmedabad

Job Functions / Responsibilities:

Find resolutions on issues or queries related to unknown or new scenarios

Meet cases resolution SLAs

Manage relationships with clients

Work with cross-functional teams as and when required

Keep up to date with all eCW products and their enhancements

Maintain excellent customer satisfaction level

Other duties as assigned

Requirements:

Proficient with relational databases (MySql, MsSql)

Knowledge / Experience with Java or C++ (OOPs Concepts)

Experience with Internet Protocols, HTTP / HTTPs

Default ports for HTTP / FTP / MYSQL etc.

Experience with XML / XSL

Experience with Web Application Server(s)

Understanding of 3 -Tier / N-Tier Architecture

Knowledge of SQL Server 2005, 2008

Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities:

Telephone etiquette

Fluency in English Communication

Ability to balance multiple priorities

Strong analytical and problem-solving skills

Ready to work in 24*7 Shifts

Benefits:

5 Days Working (US Shifts)

Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar.

Meals at subsidized rate.

Night Shift Allowance.

Medical insurance for self and for family members.

Accidental Insurance

Experience : 0 - 5 Years

No. of Openings : 5

Education : Any Bachelor Degree, B.C.A, B.B.A, B.Com, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Com, M.Sc, Integrated PG

Role : Software Specialist

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India