Software Specialist

Designation: Software SpecialistLocation: AhmedabadJob Functions / Responsibilities:Find resolutions on issues or queries related to unknown or new scenariosMeet cases resolution SLAsManage relationships with clientsWork with cross-functional teams as and when requiredKeep up to date with all eCW products and their enhancementsMaintain excellent customer satisfaction levelOther duties as assignedRequirements: Proficient with relational databases (MySql, MsSql)Knowledge / Experience with Java or C++ (OOPs Concepts)Experience with Internet Protocols, HTTP / HTTPsDefault ports for HTTP / FTP / MYSQL etc.Experience with XML / XSLExperience with Web Application Server(s)Understanding of 3 -Tier / N-Tier ArchitectureKnowledge of SQL Server 2005, 2008Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)Other Skills / Abilities: Telephone etiquetteFluency in English CommunicationAbility to balance multiple prioritiesStrong analytical and problem-solving skillsReady to work in 24*7 ShiftsBenefits:5 Days Working (US Shifts)Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar.Meals at subsidized rate.Night Shift Allowance.Medical insurance for self and for family members.Accidental Insurance

• Experience

  0 - 5 Years

• No. of Openings

  5

• Education

  Post Graduate (M.B.A/PGDM, M.C.A, M.Com, M.Sc, Post Graduate Diploma)

• Role

  Software Specialist

• Industry Type

  IT-Hardware & Networking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office