designation: software specialist
location: ahmedabad
job functions / responsibilities:
find resolutions on issues or queries related to unknown or new scenarios
meet cases resolution slas
manage relationships with clients
work with cross-functional teams as and when required
keep up to date with all ecw products and their enhancements
maintain excellent customer satisfaction level
other duties as assigned
requirements:
proficient with relational databases (mysql, mssql)
knowledge / experience with java or c++ (oops concepts)
experience with internet protocols, http / https
default ports for http / ftp / mysql etc.
experience with xml / xsl
experience with web application server(s)
understanding of 3 -tier / n-tier architecture
knowledge of sql server 2005, 2008
basic knowledge of network concepts (vpn, telnet, ping, protocols)
other skills / abilities:
telephone etiquette
fluency in english communication
ability to balance multiple priorities
strong analytical and problem-solving skills
ready to work in 24*7 shifts
benefits:
5 days working (us shifts)
pick & drop facility for all employees based in ahmedabad & gandhinagar.
meals at subsidized rate.
night shift allowance.
medical insurance for self and for family members.
accidental insurance
Experience
0 - 5 Years
No. of Openings
5
Education
B.B.A, B.C.A, B.Com, Integrated PG, M.B.A/PGDM, M.C.A, M.Com, M.Sc, Any Bachelor Degree, Post Graduate Diploma
Role
Software Specialist
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office