Skill India Placement

Kolkata, West Bengal

As a Service Incharge, your primary responsibility is to oversee the customer service operations within the organization. You will be tasked with managing a team of customer support representatives and ensuring that they provide top-notch service to all customers. Your role also involves handling customer escalations and resolving any issues or complaints promptly and effectively.Key responsibilities:1. Supervising and leading a team of customer support representatives.2. Ensuring high standards of customer service and satisfaction are maintained at all times.3. Developing and implementing