Service Engineer

 Basic troubleshooting, installation, maintenance and repair on designated equipment

 Completing Preventative Maintenance and field modifications

 Ordering and managing repair parts cycle times

 Maintaining daily communications with customers to ensure resolution and proper follow-up

 Maintaining tools and test equipment and ensuring they are properly calibrated

 Utilizing the escalation process to resolve customer service delivery issues

 Drive/ Travel to customer locations to arrive in a timely manner and maintain accurate time and mileage records

 Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied

 Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Diploma

• Role

  Service Engineer

• Industry Type

  Industrial Products / Heavy Machinery

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office