Service Engineer

Electro Heat Engineers

Basic troubleshooting, installation, maintenance and repair on designated equipment

Completing Preventative Maintenance and field modifications

Ordering and managing repair parts cycle times

Maintaining daily communications with customers to ensure resolution and proper follow-up

Maintaining tools and test equipment and ensuring they are properly calibrated

Utilizing the escalation process to resolve customer service delivery issues

Drive/ Travel to customer locations to arrive in a timely manner and maintain accurate time and mileage records

Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied

Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment

Experience : 2 - 5 Years

No. of Openings : 2

Education : Vocational Course, Diploma

Role : Service Engineer

Industry Type : Industrial Products / Heavy Machinery

Gender : Male

Job Country : India