Service Desk Engineer.Required Personal SkillsGood communication skillsReliable, on-time, personable, and customer-focusedComfortable working in rotational shift and Week days.Required Technical Skills:Ability to diagnose and resolve basic technical issuesGood understanding of computer systems and other tech productsCustomers seeking technical assistance over the phone or email.Perform remote troubleshooting through diagnostic techniques and pertinent questionsExperience providing application supportGood Understanding of networking technologiesCertification :Cisco CCNA 200-301Pre-Requisites:-Own Laptop/Desktop and Broadband Network Connection