They play a crucial role in maintaining customer satisfaction and loyalty by providing exceptional service and accurate information.
Their duties and responsibilities include:
Greet and consult with customers about their vehicle concerns
Assess the vehicle’s condition and advise on necessary services or repairs
Prepare detailed repair orders with descriptions of problems, repairs needed, and associated costs
Coordinate with auto technicians to ensure repairs are done accurately and in a timely manner
Explain technical automotive information to clients in understandable terms
Follow up with customers to gauge satisfaction with services and to foster customer loyalty
Handle customer complaints professionally, resolving issues where possible
Stay updated with the latest automotive technologies and best practices
Assist with billing procedures and process payments
Experience
1 - 4 Years
No. of Openings
5
Education
Diploma (Mechanical)
Role
Service Advisor
Industry Type
Manufacturing / Production / Quality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
A.I.T CIRCLE, Chikmagalur- Kadur Bypass Rd, Chikkamagaluru, Karnataka 577101