We are looking for a motivated and detail-oriented Sales Support Executive to join our team in Aurangabad. The ideal candidate will assist the sales team and ensure efficient operations, contributing to overall customer satisfaction.
Key Responsibilities:
1. **Client Interaction**: Engage with clients via phone and email to address inquiries, provide product information, and ensure outstanding service.
2. **Order Processing**: Manage the sales order cycle, including processing orders, tracking delivery, and confirming receipt, ensuring timely and accurate fulfillment.
3. **Data Management**: Maintain and update customer and sales records in the company database, ensuring all information is accurate and accessible.
4. **Sales Reporting**: Assist in preparing sales reports and summaries for senior management, identifying trends, and contributing to sales strategy discussions.
5. **Team Support**: Provide necessary support to the sales team by organizing meetings, preparing materials, and assisting with presentations.
Required Skills and Expectations:
Candidates should have a graduate degree and possess strong communication skills, both verbal and written. Attention to detail is crucial for managing records and processing orders accurately. Proficiency in Microsoft Office, particularly Excel, is expected, as you will work with data regularly. A positive attitude and a willingness to learn from and support your colleagues will be important in this role. Previous experience in customer service or sales support is a plus, but candidates with 0 to 4 years of experience are welcome to apply.