department: car rental
role: car rental operations executive/ sales executive
job type: full-time
location: lucknow
no of positions:- 01
eligibility
- bachelor's degree preferable in travel studies and/or diploma/
equivalent in travel and tourism
- 0 - 4 years’ experience in the car rental operations profile.
job description:-
- interacting with customers and the team on daily basis and strong
understanding of car rental operations, including fleet management,
customer service and sales.
- understanding the needs of the customer and managing the cars
accordingly.
- issuing relevant documents, time wise itinerary, meal charts
&vouchers.
- develop promotional materials and create customized itineraries.
- researching destination, maintain updated knowledge of
industry trends and developments in order to remain
competitive.
- resolve customer complaints and inquiries in a timely manner.
- meet or exceed organizational goals and objectives.
- maintaining daily, weekly and monthly work reports.
skills required:-
- proven experience in operations role from tour operator or travel
agency , dmc (destination management company) background.
- excellent communication skills
- highly organized and detail-oriented
- ability to work independently and also in a team environment
- creative problem solving and decision-making skills
- ability to handle multiple tasks simultaneously and meet deadlines
- self-motivated with strong work ethic
- pleasant personality
- excellent team player